Privacy Policy

1. Who We Are

Shanghai Taste ("we," "us," or "our") operates a restaurant at 1121 Nelson St, Rockville, MD 20850and provides online ordering through this website (www.shanghaitastemd.com). This policy describes how we handle personal information collected when you place an order.

2. Information We Collect

When you place an order we collect:

• Name — to identify your order
• Phone number — to contact you about your order status
• Email address — to send an order confirmation
• Delivery address — for delivery orders only
• Payment card details (card number, expiry, CVV, ZIP) — processed to fulfill your order
• Order contents and special instructions — to prepare your food correctly

We do not collect data when you browse the menu without placing an order.

3. How We Use Your Information

• Fulfilling and managing your order
• Sending order confirmation and status updates
• Contacting you if there is a problem with your order
• Processing payment
• Maintaining order records for our internal operations

We do not sell your personal information. We do not use your information for advertising or share it with third parties for marketing purposes.

4. Payment Security

Payment card information is transmitted over HTTPS. We strongly recommend you do not share your card details by phone unless speaking directly with our staff. We retain payment data only as long as needed to resolve disputes or chargebacks.

5. Data Retention

Order records (name, contact info, items ordered) are retained for up to 2 years for operational and accounting purposes, then deleted. You may request earlier deletion by contacting us (see Section 7).

6. SMS Communications

If you opt in to SMS notifications, we may send order status updates to the phone number you provided. You can opt out at any time by replying STOP to any message we send.

7. Your Rights

You may request access to, correction of, or deletion of personal information we hold about you. To exercise these rights, contact us at the information below. We will respond within 30 days.

8. Cookies and Analytics

This website does not use third-party analytics cookies or advertising trackers. No cookies that identify you personally are set when browsing the menu.

9. Contact Us

For questions or requests about this privacy policy:

10. Changes to This Policy

We may update this policy occasionally. The effective date at the top of this page will reflect the most recent revision. Continued use of the online ordering system after changes constitutes acceptance of the updated policy.